Last updated: June 4, 2026
By accessing or using the AssetVault™ platform ("Service") provided by QVS Solutions LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
AssetVault™ is a multi-tenant Software-as-a-Service (SaaS) platform for enterprise hardware asset management, software license tracking, inventory control, and procurement intelligence. The Service is offered on a subscription basis with various plan tiers.
To use the Service, you must register for an account. You agree to provide accurate, complete, and current information during registration and to keep your account information updated. You are responsible for safeguarding your password and for all activities under your account.
The Service offers multiple subscription tiers (Trial, Starter, Growth, Enterprise). By selecting a paid plan, you agree to pay all applicable fees. Billing cycles begin on the date of subscription and recur monthly or annually depending on your selection. All fees are non-refundable except as required by law.
New accounts receive a 14-day free trial with access to platform features subject to trial limits. No credit card is required for the trial. At the end of the trial period, your account will be suspended until a paid plan is selected. Data is preserved for 30 days after suspension.
The Service operates as a multi-tenant platform with strict data isolation between organizations. Your organization's data is accessible only to authorized members of your organization. We implement technical controls to prevent cross-tenant data access.
Organization administrators are responsible for managing user access, roles, and permissions within their tenant. The Service provides role-based access control (RBAC) to restrict actions based on assigned roles. Administrators are responsible for ensuring appropriate access levels are granted.
You agree not to:
You retain all rights to the data you input into the Service. We do not claim ownership of your asset data, configurations, or organizational information. You grant us a limited license to host, process, and display your data solely to provide the Service.
We implement industry-standard security measures including encryption at rest and in transit, regular backups, access controls, and audit logging. However, no system is completely secure, and we cannot guarantee absolute security of your data.
We strive for 99.9% uptime but do not guarantee uninterrupted access. We may perform scheduled maintenance with advance notice. We are not liable for downtime caused by circumstances beyond our reasonable control.
The Service, including its design, features, and technology, is owned by QVS Solutions LLC and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand assets.
To the maximum extent permitted by law, QVS Solutions LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or goodwill. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
Either party may terminate this agreement at any time. Upon termination, your access to the Service will cease. You may export your data prior to termination. We will retain your data for 30 days after termination, after which it will be permanently deleted.
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or in-app notification at least 30 days before the changes take effect. Continued use of the Service after changes constitutes acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of the State of Texas.
For questions about these Terms, contact us at support@useassetvault.com or through our contact page.